Cosumnes River College
CISC 360
A Hybrid-Online Course
Instructor: Buddy Spisak Office Hours: Wed. 7:00-8:00 p.m. (Jan. 17th to May 16th)
Office Location: BSS-143
Voice Mail: (916) 286-3691 ext. 14162
E-mail: spisakj@crc.losrios.edu The turnaround time for responding to most e-mails is about one to two days. Be sure to include your name and the course number in each e-mail so I can identify who you are and what the e-mail is about.
Course Web page: https://lrccd.instructure.com
Instructor Web page: http://wserver.crc.losrios.edu/~spisakj/
Prerequisites: None
Advisory: CISC 302 and CISC 310
Lecture: Online (15690)
Lab: Monday 6:00 to 9:15 p.m. in BSS-145B
Accepted for Credit: CSU
Class Credits: 4 units
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Suggested Textbook: IT Essentials Course Booklet, Version 6 (6th ed.) (optional) Authors: Cisco Networking Academy Publishing Info: Pearson, 2016 ISBN: 9781587133565
Suggested Lab Manual: IT Essentials Lab Manual Version 6, 6th Edition (optional) Authors: Cisco Networking Academy Publishing Info: Pearson, 2016 ISBN: 978-1587133541
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Textbook: No textbook is required for this course. All materials are available via the Cisco Networking Academy website at www.netacad.com. Please note: There is a suggested textbook that can be purchased online (e.g., through Amazon.com).
Resource Materials: CISCO Network Academy (www.netacad.com) Curriculum (including quizzes and Assessments
Supplies: Standard PC technician tool kit to contain screwdrivers (flat blade and Phillips at a minimum) and an ESD wrist strap (other PC tools could be beneficial)
Ear buds or a headset could be beneficial when listening to videos.
A flash drive is also recommended (at least 4GB, but 8GB is preferred), and it should contain no other data.
Course Description:
Student Learning Outcomes and Course Objectives:
As a result of completing this course, you will be able to:
ASSEMBLE HARDWARE AND SOFTWARE COMPONENTS BASED ON CUSTOMER REQUIREMENTS (SLO #01).
OPERATE PERSONAL COMPUTERS, DEVICES, AND SOFTWARE FOR END USERS (SLO #02).
DEMONSTRATE BASIC DATA NETWORKING AND SECURITY/FORENSICS TECHNIQUES (SLO #03).
DEMONSTRATE BASIC VIRTUALIZATION, DESKTOP IMAGING, AND DEPLOYMENT OPERATIONS (SLO #04).
PROPERLY AND SAFELY DIAGNOSE, RESOLVE AND RECORD COMMON HARDWARE AND SOFTWARE ISSUES WHILE APPLYING TROUBLESHOOTING SKILLS (SLO #05).
PRACTICE APPROPRIATE CUSTOMER SUPPORT TECHNIQUES (SLO #06).
Methods of Measuring Student Learning Outcomes:
Student Obligations:
· Attendance: Since this course is hybrid, it is important to attend the first day of class on campus for the orientation on Monday, Jan. 22, and the on-campus final exam on Monday, May 14. There will be weekly lab time on campus, and it is up to you to complete the lab assignments during the lab time or at home.
· Late Work: Unless noted all assignments are due on Sunday by midnight each week. Late work will be accepted ONLY if you have contacted me prior to the due date either by e-mail or voice mail. In general, late work is due the next week, and no late assignments may be turned in after one week from the original due date regardless of the reason. For every day an assignment is late, you will lose 10% of its grade.
· Due Dates: Unless noted, all assignments will be submitted in Canvas. If, for any reason, you cannot access Canvas or are unable to submit the assignment on time, please e-mail it to me instead so that you are not penalized for being late. Quizzes and the discussion items cannot be taken past their due dates. If you miss a quiz and you want to make up points, you can take advantage of the extra credit assignments posted in Canvas. Everyone is welcome to work on the extra credit assignments. Typically, they are five to ten points each, depending on the difficulty of the assignment.
· Labs: There will be seven labs credited for homework for the class. The due dates are located in the SCHEDULE portion of this handout. We will spend a lot of time working on lab activities. Each lab has a set of review questions that you will need to answer in Netacad in order to receive points for that assignment. If you do the lab work at the college during the regularly scheduled lab time, you will not have to submit your results in Canvas. Instead, I will visually confirm your work and assign your points in class.
· Discussions: I want everyone to take a pro-active approach to learning this material. This includes using the discussion feature in Canvas to ask questions and also answer other students’ questions. I will also post questions each week that you can answer to further your understanding of the material. I expect two postings each week unless otherwise noted.
· Language Matters: Part of communicating effectively with one another involves communicating correctly with one another. This is not an English class; however, I will be looking at and commenting on the basic accuracy of your written English, such as sentence boundaries, spelling, and other basic grammar issues. While you will not fail the class because of your English, you may lose some points for frequent and repeated errors. Keep in mind that your use of English can influence your readers positively—or negatively.
· Mid-term and Final Exam: These exams will be administered through Netacad.
Course Topic |
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Points |
Total |
Approximate % the of Grade |
Labs (7) |
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50 |
350 |
40 |
Orientation Quiz (1) |
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10 |
10 |
1 |
Quizzes (6) |
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30 |
180 |
21 |
Discussions (6) |
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20 |
120 |
14 |
Mid Term Exam (1) |
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100 |
100 |
12 |
Final Exam (1) |
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100 |
100 |
12 |
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Day: |
Lecture/Lab Schedule: |
Assignment Due: |
Due Date (By Midnight): |
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Week 1-2 |
Mon. |
1/15 |
No class meeting Jan. 15 Orientation and Introductions |
View the Online Orientation |
Sun., Jan. 28 |
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Chapter 1: Introduction to the Personal Computer |
Orientation Disc.
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Chapter 2: Lab Procedures and Tool Use |
Orientation Quiz |
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Lab #1 |
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Week 3-4 |
Mon. |
1/29 |
Chapters 3: Computer Assembly |
Disc. #1 (Ch. 1-2) |
Sun., Feb. 11 |
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Chapters 4: Overview of Preventive Maintenance and Troubleshooting Model |
Lab Review #1 |
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Lab #2 |
Quiz#1 (Ch. 1-4) |
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Week 5-6 |
Mon. |
2/12 |
Chapters 5: Windows Installation |
Disc. #2 (Ch. 3-4) |
Sun., Feb. 25 |
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Chapters 6: Windows Configuration and Management |
Lab Review #2 |
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Lab #3 |
Quiz#2 (Ch. 5-6) |
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Week 7-8 |
Mon. |
2/26 |
Chapters 7: Network Concepts |
Disc. #3 (Ch. 5-6) |
Sun., Mar. 11 |
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Chapters 8: Applied Networking |
Lab Review #3 |
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Lab #4 |
Quiz #3 (Ch. 7-8) |
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Week 9 |
Mon. |
3/12 |
Finishing up the first half of the course |
Disc. #4 (Ch. 7-8) |
Sun., Mar. 18 |
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Mid-term Exam |
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Week 10 |
Mon. |
3/19 |
Chapters 9: Laptop and Mobile Devices |
Lab Review #4 |
Sun., Mar. 25 |
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Lab #5 |
Quiz #4 (Ch. 9-10) |
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Spring Recess Mar. 26 – Apr. 1 No class meeting Mar. 26 |
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Week 11-12 |
Mon. |
4/2 |
Chapters 10: Mobile, Linux, and OSX Operating Systems |
Disc. #5 (Ch. 9-10) |
Sun., Apr. 15 |
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Chapters 11: Printers |
Lab Review #5 |
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Lab #6 |
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Week 13-14 |
Mon. |
4/16 |
Chapters 12: Security |
Quiz #5 (Ch.11-12)
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Sun., Apr. 29 |
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Chapters 13: The IT Professional |
Disc. #6 (Ch. 11-12) |
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Lab #7 |
Lab Review #6 |
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Week 15 |
Mon. |
4/30 |
Chapters 14: Advanced Troubleshooting |
Quiz#6 (Ch. 13-14) |
Sun., May 6 |
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Finishing up the second half of the course |
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Week 16 |
Mon. |
5/7 |
Final Review |
Lab Review #7 |
Sun., May 13 |
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Mon. |
5/14 |
Final Exam |
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Mon., May 14 All work needs to be turned in. |